Qolsys IQ4 Hub & Alarm.com
The Qolsys IQ4 Hub is a security and automation hub designed for Alarm.com. If you already have an IQ4 Hub installed, you may be able to use your existing equipment when activating compatible Alarm.com service through True-Link.
How to Find Your Qolsys IQ4 Hub IMEI
Using the keypad:
1. Flick down to open the menu, then tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code or master code.
4. Tap About.
5. Tap Cellular.
6. The serial number used for Alarm.com is displayed in IMEI.
Alternatively, the serial number is printed on the panel following IMEI.
Default Codes
Installer code: 1111
Dealer Code: 2222
Master Code: 1234
Activating Your Qolsys IQ4 Hub with Alarm.com
1. Locate your panel's IMEI using the instructions on this page.
2. Choose your True-Link plan here and provide the IMEI during checkout.
3. Keep your panel powered on until activation is complete.
Not sure whether your panel is available? Use our Panel Status Checker before purchasing your plan. If you are switching providers, confirm your communicator supports LTE before cancelling your existing service.
Important Information
*Firmware updates *
If your system has provider-specific PowerG sensors marked '915-6', contact us before updating, as some firmware updates may affect their compatibility.