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Welcome to the Support Center
Got Questions? We've Got Answers.


Compatible Security Panels
See below for a list of supported alarm panels, IMEI instructions, and learn how to initiate a communications test.
Alarm.com also has a device directory you can check out here https://alarm.com/hardware
Alarm.com is compatible with most security alarm panels, as long as they are not actively registered to another account.
Use this form to check the registration status of your panel.
What's this?
Each panel has a unique identification number that is used for activation with Alarm.com. For help finding your panel's IMEI, see below.

Qolsys IQ Panel 4
Qolsys IQ Panel 4
Find IMEI / Communications Test
1. Flick down to open the menu, then tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code, dealer code or master code.
4. Tap System Tests.
5. Tap Cellular Tests. The IMIE will be listed on this page.
6. Click Start to initiate the cellular test.
Default Codes
Installer code: 1111
Dealer Code: 2222
Master Code: 1234

Qolsys IQ 4 HUB
Instructions ⌵
1. Flick down to open the menu, then tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code, dealer code or master code.
4. Tap System Tests.
5. Tap Cellular Tests. The IMIE will be listed on this page.
6. Click Start to initiate the cellular test.
Default Codes ⌵
Installer code: 1111
Dealer Code: 2222
Master Code: 1234

Qolsys IQ panel 2 / 2+
Instructions ⌵
1. Flick down to open the menu, then tap Settings.
2. Tap Advanced Settings.
3. Enter the installer code, dealer code or master code.
4. Tap System Tests.
5. Tap Cellular Tests. The IMIE will be listed on this page.
6. Click Start to initiate the cellular test.
Default Codes ⌵
Installer code: 1111
Dealer Code: 2222
Master Code: 1234
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